When the Calendar Runs the Culture
By Jamie Jacobs & Melissa Spence
Something dramatic has changed the culture of work, and it has nothing to do with AI. There's no denying the disruption AI has caused, but in this case it cannot be blamed for the bloated calendar crisis.
A Week That Isn't Unusual
Melissa shared this exchange with a friend who manages regional offices in eight major U.S. cities.
"This past Monday, she sent me a screenshot of her calendar for the week: 75% of it blocked with back-to-back meetings. She assured me this wasn't unusual, and that as the week progressed the percentage would climb.
Beyond a short lunch break, she'd be lucky to get five minutes to rest her eyes, stretch her legs or take a bio break. 'When do you get your work done?' I asked. 'I asked my manager the same question,' she said. 'She told me that's what weekends are for.'
How did we get here? Is our work culture so broken that enjoying a weekend off has become a privilege?"
This has become the proverbial water cooler conversation and it isn't an exaggeration to say meetings now dominate our days, often pushing business objectives to the fringes of work days. We've ceded control of our calendars, and our time, until there is none left for the work our jobs actually demand.
It's not only business outcomes that suffer. The people responsible for those outcomes are increasingly employees with low morale. According to a 2025 Gallup survey, only 31% of U.S. employees are engaged in their work and only 49% of workers feel like they know what is expected of them.
The Meeting Is the Symptom
In almost every organization we work with, leaders rarely intend to build a culture where meetings substitute for progress. It happens by accretion, one recurring invite at a time, usually because nobody was ever told clearly enough that they were allowed to decide something on their own.
Meeting overload is not primarily a scheduling failure. It's a decision rights failure wearing a scheduling costume. When authority is vague, or when it technically exists on paper but nobody trusts it in practice, people do the rational thing. They convene. They loop in one more stakeholder. They manufacture consensus because consensus feels safer than a decision that might later be second-guessed. Multiply that instinct across a few hundred people and you get exactly what Melissa's friend is living: a calendar that has quietly become the org chart, showing who really has to sign off on what.
This is why a meeting audit alone will not be the solve. You can trim recurring calls, shorten an hour to 30 minutes and cancel the standing sync nobody remembers starting, and the drag will simply migrate somewhere else: into a longer Slack thread, into an approval chain, into three separate check-ins because no one felt authorized to just proceed. The calendar is downstream of the system.
Autonomy is not a perk you hand out to keep people happy. It's an operating decision with a direct line to performance. When people know what they own and trust that owning it is safe, work moves at the speed of judgment instead of the speed of the next available meeting slot. When they don't, the organization pays for that ambiguity in hours, in morale and eventually in the kind of engagement scores in the Gallup data.
Put People First
So how do we fix this? Start by putting people first. Employees who know what's expected of them, how success will be measured, and how their work contributes to the mission are more likely to feel valued and engaged. Teams also need to feel empowered to make decisions, not by calling another meeting or routing everything through a series of approvals, but through clarity of purpose and a genuine stake in the outcome.
Trust is the harder part. Letting go of control takes trust, and that's difficult with pressure from stakeholders and competitors, not to mention an uncertain and volatile economy. But organizational structures that hold on too tightly flatten out anyway, eventually, and the natural leaders inside them tend to surface with or without permission.
A few practical starting points. Question whether a meeting is necessary before it gets scheduled and be honest about why the instinct to convene keeps showing up. There will always be a real need for some meetings, and that's where the right technology comes in: agree which communication channel is for what, so you're not trading meeting overload for its equally exhausting cousin, email overload.
Run a meeting audit. Which recurring meetings have history, but no real reason left to exist? Does that call need an hour, or would 15 minutes do? Would a weekly touchpoint serve better held biweekly?
And if you're a manager wondering why your team isn't more productive, look at their calendars before you look anywhere else.
Give the Calendar Back
Remote work and the technology behind it changed how we do business. What we haven't done is update the operating assumptions underneath it: that presence in a meeting equals contribution, and that safety comes from being included rather than being trusted. We don't need another initiative to fix that. We need a do-over: a rejection of the reflex to schedule a meeting for everything, real autonomy of thought and a more deliberate use of the technology already sitting in front of us.
Culture doesn't show up in a values deck. It shows up in whether someone can make a call without needing a room full of people to back them up first. Give people that back, and you'll get your calendars, and your engagement scores, back with it.
If you need the expertise of someone well versed in culture and organizational design to work with you, our Certified Executive Entrepreneurs™ have done this work before.Jamie Jacobs is CEO of Gig Talent, author of Designing Exceptional Organizational Cultures, and host of The Courageous Choice podcast.
Melissa Spence is a Gig Talent Certified Executive Entrepreneur™, leadership coach and facilitator at Adamah Coaching. She is an ICF and CliftonStrengths certified coach focused on helping individuals, both professionally and personally, accomplish meaningful change.
